Returns & Exchanges
At Feners, we want you to be completely satisfied with your purchase. If your new items aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, including all tags and dust bags, to ensure the product is protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing